Microlog Wins Contract From Moncrief Army Community Hospital at Fort Jackson for Its New Wellness Management Suite(TM) Software Application
Marketwire “Press Releases “
GAITHERSBURG, MD — (MARKET WIRE) — 10/14/10 — Microlog Corporation (PINKSHEETS: MLOG), a Gaithersburg, Maryland -based technology leader in Integrated Voice Response (IVR) and Computer Telephony Integration (CTI) solutions for the Government, Healthcare and Lotteries has been awarded a contract from Moncrief Army Community Hospital , the main medical center at Ft. Jackson in Columbia, South Carolina , for its Wellness Management Suite™ software application and to increase system capacity of the already installed ServiceFirst™ Contact Center.
“We look forward to providing Moncrief Army Community Hospital with upgrades to our existing products while also installing one of our newest Microlog products,” said Microlog CEO Richard Meccarielli . “We are confident our Wellness Management Suite™ will promote health and wellness at medical facilities and also enable staff to more efficiently keep up with Healthcare Effectiveness and Information Set (HEDIS) information, which has been a troubling issue for many health centers.”
The Wellness Management Suite™ automatically sorts HEDIS data and develops a call list for each health campaign (Diabetes, Colon Cancer, PAP, Mammogram, etc.) to notify patients of wellness appointments needed. The WMS™ application is then prompted to call patients, their identity is verified, and the patient records responses whether or not they would like to set appointments. Data of those requesting appointments is then sent to hospital staff so that they can more efficiently keep track of each patient’s HEDIS record.
Along with the addition of the Wellness Management Suite™, Microlog upgraded the system hardware for their ServiceFirst™ Contact Center to increase system capacity and allow for greater call flow and less downtime for outside callers.
About Microlog :
Microlog Corporation designs, implements and services patented software applications that enhance the productivity of the customer contact center experience, as well as providing consultation on a variety of system integration options. The company’s services encompass the migration of e-commerce into the traditional call center environment by Web enablement. Microlog’s award winning products support this Web enablement, as well as supporting all inbound and outbound media, telephone, e-mail, fax, and Web for contact centers.
For further information about Microlog’s products and solutions, please contact Vanessa Meccarielli , Investor Relations, at (202) 746-7776 or by email at [email protected]